You have discussed the job at length and successfully been picked for interview, it’s important that you are fully prepared and ready to give it your best shot!


You have discussed the job at length and successfully been picked for interview, it’s important that you are fully prepared and ready to give it your best shot!

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If there is anything you don’t understand then speak to your recruiter who will be able to assist with any question you may have.

The most important thing is you enjoy your interview, this way you can show yourself in the best light and give yourself the best chance of securing the role. Prepare in the right way and you are guaranteed to have a positive meeting.

Regardless of the position it’s important that you follow these steps:

What they might ask

The whole idea of an interview is to understand what you are about, what you can do, are you reliable and will you add benefit to the company.

Hiring managers will have looked through your CV and understand what you have done. It’s now about understanding what you have done, can you fit with the current team and will you be a valued employee for years to come.

  • They will ask about strengths and weaknesses – prepare for this
  • What can you do that others can’t
  • What would your colleagues & bosses say about you
  • Problem solving
  • Team work
  • Flexibility

Before The Interview 

Turn your phone off or leave it in the car, DO NOT put it on silent as this will be distracting

Prepare yourself – Make sure you do all the following steps at latest the night before the interview and give yourself plenty of time to attend the interview. You want to be in the best frame of mind and give yourself every opportunity to succeed.

  • Plan your outfit the night before
  • Plan your journey – If needs be complete a dry run prior
  • Get to the interview early – 10 minutes before is fine
  • Ask for advice from your recruiter
  • Speak to family members and see if they will give you a ‘mock interview’

Dress code – We would always advise you wear smart business attire, polish those shoes! This is essential to set a good example, remember first impressions count!

  • Often if you are going straight from work then this isn’t a problem, just make sure your recruiter knows so we can let the client know.
  • Do’s and donts 

Research – This is crucial for any interview. You need to understand the company and what they do. A question that always comes up is “What do you know about the company?”, if you draw a blank then it shows no willing to work for them and really sets the interview on the back foot. We aren’t looking for you to repeat the whole company history but know a few keys facts that will impress the client. Google is a fantastic tool where you can find out anything you need to know within minutes so no excuses on this one. Also check the companies social media sites.

  • How big is the company?
  • What do they do?
  • History
  • Look through their mission statement

    At The Interview 

    It’s natural to be nervous but don’t worry they are just as keen to find the right person for the job as you are keen to secure the role.

    Fully understanding the role – Your recruiter would have rang you due to your experience and interviewed you on what you have done in the past. This is vital to make sure you are right for the our vacancy. We then fully explain the role to you. Before going to interview it’s crucial that you understand the position you are going for so if you have any questions then speak to your recruiter who will explain in detail. Tailor your experience, knowledge, skills and ability to the role.

    Anticipate questions – Understand what sort of questions the client might ask so for instance if you are a Technician then expect questions on your technical ability, for customer service roles you will be expected to give details on when you have gone out of your way for a customer and how you did this

    Explaining your CV – You will be asked to explain elements of your CV, reasons for leaving, what exactly you did at that position so memorise your CV and be straight on your answers.

    Prepare questions to ask – Again this is crucial as it shows you want the role and will give a good impression to the client

    • Do’s – Ask about prospects, the team, ask about the systems
    • DON’T – Do not ask about holiday or sick pay.

    What to take – we will always advise taking anything that will give you an advantage so for Technicians take your documents & efficiencies, Sales people take evidence of past success. Nothing is too cheesy but only take things that are relevant rather than your 100metre swimming badge

    • A copy of your CV. The client will have one but just in case – Make sure it’s the same as the one your recruiter has as any differences will show and ruin the interview
    • Details of the person you are seeing
    • Driving licence
    • Application form if requested


    • Eye contact
    • Smile
    • Relax and sit naturally
    • Be polite to all staff when you arrive as they will speak to the hiring manager
    • Answer questions clearly and concisely
    • Ask the right questions to show your interest
    • Be enthusiastic
    • Wait for the client to finish talking before answering
    • Take your time, think about your answers and don’t rush. Be honest.

    DO NOT

    • Don’t talk about personal problems
    • Don’t slag off your previous employer – there is always a reason you are looking to leave but be prepared and put this across in a professional manner
    • No swearing
    • No slouching

    Competency Based Interviews

    • Telephone – Initial employer call that eliminates candidates based on essential criteria. Successful applicants are usually invited to the one-to-one stage.
    • One-to-one – Face-to-face encounter with one interviewer, after the organisation decides that you’ve got what it’s looking for. They’re usually formal, but can also take place over lunch. You could also be interviewed by different people at different times.
    • Panel – Similar to one-to-one interviews, except two or more people – often from different parts of the organisation – will be assessing you at the same time.
    • Group – Multiple candidates are interviewed together. They’re asked questions in turn, or discuss certain topics.
    • Assessment centres – These involve tasks including presentations, written tests, group role-play and in-tray exercises. They’re used to assess a candidate’s performance in a range of situations, and last between one and three days. You’ll appear alongside several other candidates.
    • Contact the recruiter – If you’re unsure who’ll be interviewing you, what form your interview will take or what tasks you’ll be given.

    Second Interview 

    A second interview means that you’ve made it through the initial screening and the interviewer is now looking for evidence of.

    • Your value to the organisation
    • Your fit in the role, existing team and organisation
    • What separates you from other candidates
    • What you can do for them.

    Generally you should

    • Ask the company for any feedback beforehand, reviewing your performance from the first interview by noting and addressing any questions or situations that caused you difficulty;
    • Find out as much as possible about the organisation’s challenges, priorities, markets and competitors, researching the company in even more detail than for the first interview;
    • Find out what the agenda will be and whom you’ll interview with;
    • Find ways to demonstrate enthusiasm for the organisation’s goals;
    • Give answers that are consistent with what the recruiter has previously heard;
    • Prepare examples of how your achievements can apply to the organisation;
    • Talk with industry insiders and ensure that you’re up to date with recent developments by reviewing trade publications.