Workshop Controller Location: Ellesmere Port Salary: up to £36,000 basic per annum plus bonus, OTE 41,000 DOE Working hours: Monday to Friday, 42 hours per week Ref: OC20498 We have a new job vacancy available for a Workshop Controller in Ellesmere Port. My client is one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller with previous experience as a Vehicle Technician, looking for a long-term career. If you’re an experienced Workshop Controller at a main dealer or independent, then apply now! Workshop Controller Benefits: • Progression opportunities • Great Bonus Opportunities • Car Allowance • Company Pension • Company Discounts • Great Training & development Workshop Controller Role: • Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion • Monitor job progress, review job cards, and ensure accurate job timing for costing purposes • Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations • Maintain agreed service levels and ensure the smooth daily running of the workshop • Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery • Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed • Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards • Monitor and contribute to financial performance, supporting cost control and efficiency improvements • Handle and resolve customer complaints in a timely and professional manner • Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement Workshop Controller Requirement • Full UK driving license • 2+ years’ experience as Workshop Controller • Main dealership experience is extremely beneficial but not essential Consultant – Al-Amin Abiru - Octane Recruitment NTHOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.