• Advisor
  • Service
  • Oakham

Location: Oakham

Salary: up to £26,000

Job ref: OC11222

Contact: Jason Evans

Your Recruiter Is 

Jason Evans

Recruitment Consultant

Covering East Midlands, M1 Corridor, Cambridgeshire, Norfolk and Essex

Jason Evans

Recruitment Consultant

Covering East Midlands, M1 Corridor, Cambridgeshire, Norfolk and Essex

My client is recruiting for an experienced Service Advisor to join their family run dealership in the Oakham area.

Fantastic benefits package that includes:

  • Competitive starting salary.
  • Company pension scheme.

Role:

  • Front facing customer interaction, bookings, estimates, enquiries etc.
  • Workshop control including the allocation of work directly to technicians.
  • Effective time allocation for technicians & a good understanding of workshop goals.
  • Controlling the booking diary and workshop to ensure work is completed not only to a high standard but within the customers expected timeframe.
  • Solid communication between departments including Sales & Parts.
  • You will provide outstanding customer care and be the vital link between our customers and the workshop.
  • You will inform and consult on vehicle servicing, and keep the customer up to date whilst answering any questions or queries they may have.
  • You will also liaise with technicians about vehicle statuses and ensure that vehicles will be ready on time.
  • You will also have the ability to give the best advice on our products and services to our customers.

Requirement:

  • The successful candidate will need to be smartly presented, conscientious and possess excellent communication skills.
  • Have a great deal of flexibility and understanding of the customer’s individual requirements, maintaining a positive ‘can do’ attitude at all times, and a desire to consistently deliver excellent customer service.
  • Must possess excellent interpersonal skills, strong time management and organisation.
  • Experience of the role is essential, knowledge of Pinnacle Pinewood DMS is preferred but not critical.
  • Be hands on in nature, financially aware, a keen eye for detail and the ability to negotiate at all levels.

All applications will be treated with the utmost confidentiality.

Reference – OC11222.
Vacancy – Service Advisor.
Location – Oakham.
Salary – up to £26,000 Basic and company benefits.
Hours – Monday to Friday, 8.30am – 5.30pm, occasional Saturday’s.

Consultant Jason Evans
Octane Recruitment
INDAS

Please quote reference number: OC11222

Email: Jason@octanerecruitment.co.uk

Direct Line: 0161 300 5421

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experience then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites.